Regal Goldstream

Nice clean theatre. The bathroom is in bad need of update. It’s old and a lot of stuff is broken in the men’s room. It was not very clean. Just gross and out dated. A family restroom would be nice to have to be able to change my granddaughters diapers. Lol I was also very disappointed because they were out of the refill buckets and cups for purchase, yet they still had a poster advertising them in the lobby by the box office as well as an onscreen ad during the previews. I really do not like people adding butter to my popcorn. They never give enough, even when you ask for extra. Give us our own butter stations like other theaters do. A self-service drink kiosk would also be nice. Twice I’ve asked for no or very little ice and got too much. I don’t like watered down soda. And a self-service kiosk usually allows you to add flavors. The Sound and cleanliness in the auditoriums were great. The seats, although not reclining or rocking, are still pretty comfortable. The staff here is great, very friendly.
On today’s visit (9/2/2024), I asked the manager if they had the refills buckets back yet for purchase. He said yes. I told him the last several times I was here I was told they were out of them. He said there was a miscommunication between the staff and they always had them. They had run out of cups, but did get some back in. He genuinely apologized to me and gave me the refill bucket and cup. I was willing to pay for them, but he insisted and again apologized. What a great manager. I had to upgrade from 3 stars to 5 because the amazing staff here outweighs the needed updates to the bathrooms.