Horseshoe Council Bluffs Casino

I hadn’t been in a long long time. The food places were not open. They no longer bring you beverages and most all of the ” good old machines ” are no longer there. I don’t care for the fancy, glaring new machines. I was able to find an old one and played it once. It paid out well and I left. There really isn’t a need to recommend or not, but as far as customer service goes, horribly downhill since my last visit. They know regulars will come regardless and occasional ones like myself will remain occasional so I guess they have no real reason to try. But I take some of their money home with me, so I enjoyed my visit. Tiny win, but still a win. Enjoy.